by Addie Rainbolt, Grain Valley Chamber of Commerce Marketing Intern

Alyssa K Scholl Agency, LLC is an American Family Insurance agency in Grain Valley.

Alyssa Scholl, agency owner, said American Family Insurance provides auto, home, business, health, and life insurance, so essentially “anything you need to protect.”

Alyssa K Scholl Agency, LLC is licensed in Iowa, Kansas, Missouri, Nebraska, and Ohio, Scholl said, and has been open for three years.

While Scholl was originally located in Independence, she said, “I wanted to move into a community that was growing and booming, and Grain Valley was the place to be.”

Scholl said she grew up in Blue Springs and has enjoyed watching Grain Valley grow and prosper. Now that she is located in the heart of Grain Valley, Scholl said she has gotten to experience this growth first hand.

When deciding to move to Grain Valley, Scholl said she believed she “could leave a bigger impact in a smaller community” because small-towns do not typically have very many local resources. Scholl hoped to become one of these local resources.

Scholl said the biggest goal of moving Alyssa K Scholl Agency, LLC to Grain Valley was to get involved in the community.

Scholl said Alyssa K Scholl Agency, LLC is unique from other insurance providers because they have a small staff. A smaller staff allows Alyssa K Scholl Agency, LLC to be more personable with customers and involved in the community.

Alyssa K Scholl Agency, LLC strives to provide excellent customer service so each customer feels valued, Scholl said.

“We’re not just an 1-800 number,” Scholl said; customers “are more than welcome to come in, we can go out to them, we’ll take phone calls,” or whatever is required to make them feel valued.

“Because we are so small,” Scholl said, “we do know a lot of our customers” outside of the office setting. Moreover, Scholl said, “They know us, they know our life stories.” Getting to provide them with insurance simply allows Alyssa K Scholl Agency, LLC staff to further their friendships with customers and fellow community members.

People are more than customers, Scholl said, “they are somebody that matters to us.”

“I’ve always been one to help people in times of need and typically when people are calling us for insurance reasons, it’s not always a pleasant phone call,” Scholl said. So, Alyssa K Scholl Agency, LLC wants to be the calm in the storm for those customers.

According to Scholl, most people do not typically think about their insurance until they need it; however, “when those catastrophes do strike, customers want to know that we’re here for them.”

Alyssa K Scholl Agency, LLC. being local “gives people a sense of peace,” Scholl claimed. “We want to be sure we can provide that to customers when they do have something happen.”

Additionally, because community involvement was Alyssa K Scholl Agency, LLC’s driving force of moving to Grain Valley, Scholl said they are intentional about their activity.

Their recent community involvement includes sponsoring First Fridays, the Grain Valley Fair, and supporting activities at Grain Valley High School.

Ultimately, Alyssa K Scholl Agency, LLC is “really big on giving back” and “helping out,” Scholl said.

Alyssa K Scholl Agency, LLC is located at 115 SW Eagles Pkwy. Its operating hours are Monday-Friday 8 a.m.-5 p.m. 

Website: https://www.amfam.com/agents/missouri/grain-valley/alyssa-scholl

Facebook: https://www.facebook.com/alyssaschollAMFAM